ADDIE
ADDIE is the step-by-step framework for designing training and educational programs that we use at Mindspark. ADDIE is an acronym for Analyze, Design, Develop, Implement, Evaluate. Using ADDIE we can safely navigate through the process of creating e-learning courses from beginning to end. Discover more about the process specifically for e-learning on this page.
The most important part of the first phase is that we identify the learning needs and define behavioral goals that can help close those needs.
When this is done, we transform each behavioral goal into learning objectives that can be completed within the e-learning course.
Aditionally we also explore whom the target audience is, what type of learning style they prefer, what skills they have, what prior knowledge on the subject matter they have and how they will access the e-learning course.
We will also map out all of the constraints of the project, such as the budget, time, access to subject matter experts, define roles and responsibilities and which technologies we will use.
The output of this phase is a document which includes everything that has been discovered and agreed upon. Furthermore, a project plan with a preliminary timeline will be created to help run the project.
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Identify learning needs and scope the project.
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Develop behavioral goals and extrapolate them into multiple learning objectives.
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Define the target audience, including barriers, prior knowledge and accessibility needs.
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Explore constraints such as time, budget and compliance.
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Determine the roles and responsibilities for everyone involved with the project.
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Create a timeline for the project.
Design
This is where the planning begins. Together with the SME we will identify and share content sources such as Standard Operating Procedures, Policies, Existing Training and other relevant documents.
We will set up the overall structure of the course based on the learning objectives and make sure that everything is covered. We will create chapters and fill in headlines to explore in each chapter and use that as a springboard to come up with which instructional approaches we will take: Animations, videos, case studies, interactive tasks, simulations and more.
Everything that will be read aloud by a spoken voice, and everything that is written throughout the course, will be written down in the manuscript. This is the main bulk of the work in this phase, and it is where everything comes together into a cohesive journey.
If required, we will decide on a format for a quiz where the users knowledge of the learning objectives are checked. On this step we make sure to plan ahead, so that we have a proper setup to help us evaluate on the users performance going forward.
A Visual Design demonstration of the course will also be created and agreed upon before going forward. Finally, before moving on to the next phase, we make sure that the manuscript is approved and ready for production.
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Collect and share content sources.
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Set up the overall structure of the course.
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Decide on instructional approaches.
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Design a visual demo of the course.
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Write the manuscript, what will be read aloud and written throughout the course.
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Create a final quiz if required.
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Have everything checked and approved.
Develop
In this phase everything start coming to life. Audio is generated, animations are created, videos are recorded, interactivity is coded and the entire course is set up.
Everything created is reviewed and iterated upon until it is just right. When the final version is approved we run quality assurance tests and start creating different language versions, if that is part of the projects scope. When all the digital products are done the course is packaged to spec and handed over to the client - typically their LMS Responsible person or department.
Lastly, all production files are are packaged and sent to the client for ownership.
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Generate audio. Create animations. Record and edit videos.
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Set up the structure of the course and code everything accordingly.
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Code interactive tasks.
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Review everything and iterate based on comments.
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Run quality assurance on the course.
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Package the course to spec.
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Gather production files and send them to the client for ownership.
Implement
During implementation we will test whether the course is functioning properly on the deployment system using various devices. We will verify that it can be completed properly, that scoring is submitted and that users can pass the course as designed.
The course is then pushed out to the selected users in the LMS. Announcements can follow if needed. This is usually handled by the LMS Responsible person or department.
After the deployment of the course, if the LMS is sufficiently advanced, then it is a good idea to monitor performance and trends. For example, if users are struggling with a specific question in a final quiz, then the question may be designed poorly or the course does not provide enough information on that specific subject.
This is also the phase where you can initiate specific support-mechanisms, for example through job-aids and coaching, in order to make sure that the course information is being properly applied on the job.
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Upload the course to the Learning Management System.
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Final quality assurance checks in the actual deployment environment.
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Define audience and push the course into live status.
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Monitor user performance.
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Initiate support mechanisms such as job-aids and coaching.
Evaluate
Depending on the setup we can evaluate on learner satisfaction and course results, behavior change and business impact. We are officially certified in using the Kirkpatrick method.
Evaluating on levels 1 and 2 is done without the need for a prior setup, and it is a service that we can implement into all courses. Levels 3 and 4 requires some investigation prior to launching the e-learning course, and it is therefore naturally more time consuming.
All data gathered will be interpreted and presented in a report with a summary, select deep dives on the findings, recommendations and data visualization.
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Evaluate on learner satisfaction and course results.
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If decided, then also evaluation on behavior change and/or business impact.
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Create a report with the findings from the evaluation.